Refund Policy

Refund Policy

Clear guidelines explaining the process, eligibility, and timelines for requesting and receiving your money back.

30-Day Money-Back Guarantee

We stand behind the quality of Elite PC Cleaner. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee under specific eligibility criteria.

Refund Eligibility

You may be eligible for a full refund if:

  • The software is technically incompatible with your system and our support team cannot resolve the issue.
  • You were accidentally charged multiple times for the same subscription.
  • The license key provided does not activate the software even after following support instructions.

Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Requests made after 30 days of the initial purchase date.
  • The primary reason for refund is "I no longer want it" without any technical fault.
  • Suspicion of fraud or unauthorized resale of license keys.

How to Request a Refund

To initiate a refund request, please contact our support team at support@elitepccleaner.unikainfocom.net with your order number, license key, and the reason for your request. Most requests are processed within 3-5 business days.

Questions about your order?

Visit our Contact Page